Comments on: HP 90W Smart Pin Dongle AC Adapter http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/ Card Power Travel IPhone Wed, 27 Oct 2010 11:53:17 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: nodbe http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/comment-page-1/#comment-237 nodbe Wed, 21 Apr 2010 16:47:24 +0000 http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/#comment-237 I purchased this adapter to work with my docking station for my DV7 laptop. The adapter works great, though I am giving a bad review based on the fact that the company selling these items sent out a used power supply. Someone had already opened the unit and some of the items were missing from the box. I cant beleive that a business would sell used items that are stated as being new in box. <br />I have sent an email to the company, and will update upon there response. <br /> <br />UPDATE: <br />I recieved a response from the company within a couple hours about my issue. <br />They appologized and assured me that the item was new and had not been used in the past. They also offered me a 50% credit in lieu of returning the item. I feel that is more than fair. Due to their customer support and quick responses I bumped the item up one star to three. Rating: 3 / 5 I purchased this adapter to work with my docking station for my DV7 laptop. The adapter works great, though I am giving a bad review based on the fact that the company selling these items sent out a used power supply. Someone had already opened the unit and some of the items were missing from the box. I cant beleive that a business would sell used items that are stated as being new in box.

I have sent an email to the company, and will update upon there response.

UPDATE:

I recieved a response from the company within a couple hours about my issue.

They appologized and assured me that the item was new and had not been used in the past. They also offered me a 50% credit in lieu of returning the item. I feel that is more than fair. Due to their customer support and quick responses I bumped the item up one star to three.
Rating: 3 / 5

]]> By: David Lysenko http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/comment-page-1/#comment-236 David Lysenko Wed, 21 Apr 2010 14:01:25 +0000 http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/#comment-236 Only works with the docking station... Doesn't fit in the laptop, makes it less useful!!! I hate that HP charges you for these types of accessories... It's kind of false advertising as they don't give what other computer makers do for the same price.. They advertise cheaply, but don't include the accessories a Dell does. - For example Dell docking stations usually include the power cord. Rating: 2 / 5 Only works with the docking station… Doesn’t fit in the laptop, makes it less useful!!! I hate that HP charges you for these types of accessories… It’s kind of false advertising as they don’t give what other computer makers do for the same price.. They advertise cheaply, but don’t include the accessories a Dell does. – For example Dell docking stations usually include the power cord.
Rating: 2 / 5

]]> By: Kevin G. Dolan http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/comment-page-1/#comment-235 Kevin G. Dolan Wed, 21 Apr 2010 12:33:53 +0000 http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/#comment-235 First of all the adapter took forever to get to me which was not a big deal. When it got here it was sent in a USPS priority mail envelope which was destroyed and I am shocked it actually made it to me. That was not the worst part of it. I prdered an HP adapter and they sent me a DELL. Not even close and it did not fit. Now I was very upset with all of this so I left a mean message which I felt was deseved based on the fact that I could not do any work or school beccause of this mistake. When I got a call back I was told that I was "mean" and they would not meet my demands of overnighting me a new one because I was mean. A word to the shipper - grow a thicker skin!! You f'd up own your mistake and know that the customer is always right. If you are looking for this part. Buy it from Overstock. They have it there for a similar price and I am pretty confident they have a nicer customer service. Be warned Rating: 1 / 5 First of all the adapter took forever to get to me which was not a big deal. When it got here it was sent in a USPS priority mail envelope which was destroyed and I am shocked it actually made it to me. That was not the worst part of it. I prdered an HP adapter and they sent me a DELL. Not even close and it did not fit. Now I was very upset with all of this so I left a mean message which I felt was deseved based on the fact that I could not do any work or school beccause of this mistake. When I got a call back I was told that I was “mean” and they would not meet my demands of overnighting me a new one because I was mean. A word to the shipper – grow a thicker skin!! You f’d up own your mistake and know that the customer is always right. If you are looking for this part. Buy it from Overstock. They have it there for a similar price and I am pretty confident they have a nicer customer service. Be warned
Rating: 1 / 5

]]> By: basileuei http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/comment-page-1/#comment-234 basileuei Wed, 21 Apr 2010 11:06:32 +0000 http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/#comment-234 The first cord broke neat the plug after two years. With this extra little cable I hope it will last longer. Or at least be less expensive to replace. Rating: 5 / 5 The first cord broke neat the plug after two years. With this extra little cable I hope it will last longer. Or at least be less expensive to replace.
Rating: 5 / 5

]]> By: Raul I. Gutierrez http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/comment-page-1/#comment-233 Raul I. Gutierrez Wed, 21 Apr 2010 09:32:25 +0000 http://adapterreview.com/adapters/hp-90w-smart-pin-dongle-ac-adapter/#comment-233 I was a bit lost about what was sent to me but it ended up to my advantage it was used for both my laptops. Rating: 5 / 5 I was a bit lost about what was sent to me but it ended up to my advantage it was used for both my laptops.
Rating: 5 / 5

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